A Home Care Package (HCP) is a government-subsidised package of services that helps people over the age of 65 to live independently at home for as long as they wish.
Help On Wheels is an approved Home Care Packages Provider by the Commonwealth Department of Health to support clients to have a quality life at their own homes with assistance.
Services provided is based on Consumer Directed Care (CDC) principles where clients need to get actively involved in the service design and delivery processes.
Help on Wheels commits to provide highest quality services to its clients with a moto of “Help is Quickly on it’s way
Packages for your care
Level 1 – for people with basic care needs
Level 2 – for people with low-level care needs
Level 3 – for people with intermediate care needs
Level 4 – for people with high-level care needs
Your Aged Care Assessment Team (ACAT) will let you know which package level you have been allocated. Our staff will then arrange a consultation to help you to determine the combination of services you’d like to receive as part of your Care Plan.
Help On Wheels is an approved Home Care Packages Provider by the Commonwealth Department of Health to support clients to have a quality life at their own homes with assistance.
Services provided is based on Consumer Directed Care (CDC) principles where clients need to get actively involved in the service design and delivery processes.
Help on Wheels commits to provide highest quality services to its clients with a moto of “Help is Quickly on it’s way
Packages for your care
There are four levels of Home Care Package funding
Level 1 – for people with basic care needs
Level 2 – for people with low-level care needs
Level 3 – for people with intermediate care needs
Level 4 – for people with high-level care needs
Your Aged Care Assessment Team (ACAT) will let you know which package level you have been allocated. Our staff will then arrange a consultation to help you to determine the combination of services you’d like to receive as part of your Care Plan.
Please talk to our staff to find out what else we can provide.
Home Care Services
Domestic Assistance
Allied Health / Specialist Care
Assistive Equipment And Safety
Social Support
Transport
Home Maintenance And Modification
Clinical Care
Personal Care
Domestic Assistance
Allied Health / Specialist Care
Assistive Equipment And Safety
Social Support
Transport
Home Maintenance And Modification
Clinical Care
Personal Care
How to get HCP services
Follow these five easy steps to get your My Aged Care Home Care Package.
01
CALL US
02
Assessment
You will be assessed by the Aged Care Assessment Team (ACAT) in your home to determine your eligibility for a Home Care Package and level of care. If you wish, we can be with you for this assessment.
03
Waiting list
You will receive a letter from My Aged Care informing you whether you have been approved for funding, and at what level. Once approved, you may be put on the national waiting list for a Home Care Package depending on packages available at the time. Contact us if you need assistance while you’re on the waiting list.
04
Allocation
You will receive a letter from My Aged Care when you have been allocated a Home Care Package. If you’d like Advance Diversity Services to be your provider call us on (02) 9136 4788. We’ll discuss the types of services you wish to receive, and how these services will meet your needs. We offer no-obligation consultation.
05
Sign The Agreement
Sign your service agreement with us and your services will commence.
Help on Wheels also provides its services to the clients who do not have a Home Care package, and fee for services arrangement can be made separately.
Please Refer To Help On Wheels Home Care Fee Policy
Why Choose help on Wheels ?
Trusted
As your independent partner, you can count on us to always provide you with unbiased support, every step of the way.
Expertise
Our experienced team have been helping people navigate their plans since the NDIS started national roll-out in 2016.
Choice and Control
Our services and online tools are designed to put you in control and give you flexibility you need to get the most from your plan.
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