Help on Wheels (HOW) is a registered National Disability Insurance Scheme (NDIS) provider dedicated to supporting people with disabilities. We focus on your abilities and strengths, rather than things you aren’t able to do. Using these as a base, our flexible services will assist you to participate in the community and live as you wish — safely, independently, and guided by your individual needs and preferences. We find ways to help you maintain or increase your independence and achieve your health and wellbeing goals.
Our approved NDIS services include:
- Assist with travel/transport
- Community Nursing
- Assist with personal activities
- Assist with high intensity activities
Assist with travel/transport
Getting to and from school, work, or travelling around your community can be difficult if you’re not able to drive or use public transport because of your disability. If you are an NDIS participant and have been approved for the support category ‘transport’ in your NDIS plan, you can access assistance with travel/transport arrangements. We provide you with safe, convenient transport, scheduled in advance to help you get to:
- School or another educational facility
- Work
- Your doctor or other medical appointments
- Your local shopping centre
- Around your community
Help on Wheels (HOW) staff member will drive you to your appointment or another place in the community and take you back home when you’re done. Our transport services are booked on an ongoing basis, such as a weekly trip to the shops or regular medical appointments.
This means HOW can connect you with the wider community, support you to learn new skills, and assist you with day-to-day activities. We can also help you to understand how the NDIS works, and to make informed choices.
Community Nursing:
We provide community nursing to participants who are eligible for NDIS and Department of Veterans’ Affairs services. We offer a range of home nursing and personal care services to help you maintain your health or maximise your independence. If you are an NDIS participant and have been approved for the support category ‘Community Nursing’ in your NDIS plan, you can access the supports below.
- Wound care – wound assessment, changing and maintenance of dressings
- Medication management – such as administration of medication, insulin for example
- Nursing assessments – a comprehensive review of your current health needs. If we identify that you need the assistance of other allied health professionals or a doctor we contact them on your behalf.The personal care services we offer through community nursing include:
- Bathing and showering
- Dressing (including putting on compression stockings)
- Medication assistance – assistance with removing tablets from bottles or blister packs.
Assist with Personal Activities
We provide assistance with a range of everyday activities in the comfort of your home, supporting you to learn the skills needed to be as independent as possible. We are also able to provide these supports to people with complex needs. Personal activities can include:
- Showering or bathing
- Dressing
- Grooming
- Personal hygiene
- Going to the toilet
- Getting in and out of bed
- Help with eating
- Moving around the house
Assist with High Intensity Activities
We can assist with and/or supervise personal tasks of daily life to enable participants to live autonomously and comfortably. HOW has highly qualified and trained employees who are passionate and eager to assist participants who require Assist with high intensity activities.
Some of our In-home supports include but not limited to:
- Assistance with showering, dressing and grooming.
- Support with shopping, meal preparation and cooking.
- Assistance with mobility and exercising to maintain a healthy lifestyle.
- Assisting participants overnight.
- Basic domestic duties.
- Assistance with meal preparations.
- Active care overnight (carer would be awake).
- Assisting and caring indwelling catheter (IDC)
- Assisting and caring suprapubic catheter (SPC)
- Assisting and caring colostomy bag
- Assisting in caring with tracheostomy
- Assisting participants to access other programs (swimming club, sports, or their local RSL club).
- Assisting participants shopping.
- Assisting participants to attend appointments.
- Support participants to access recreational activities such as a concert or gallery.
- Assisting participants to attend community events.
Who We Support
We provide services to support children, young people and adults with special needs; intellectual disabilities (including developmental delay, and down syndrome); physical disabilities (including cerebral palsy, epilepsy, and brain injury); and sensory disabilities (including visual impairment, hearing loss, and autism). We also support parents, carers and families caring for a child or adult with disabilities.
Why Choose Help on Wheels (HOW)?
HOW specialises in providing dedicated and professional carers committed to helping people stay in their own home and live as happily and normally as they can. We strive to provide the highest possible standard of care: professional, reliable and all with a friendly smile.
Cost of Supports
The NDIA publishes a price list, which sets out the cost of each support. This is the cost of services, no matter which provider you choose. The price list is valid from 1 July each year and lasts for 12 months.
In some cases, the cost of a support may not be fixed, and we can provide you with a quote that the NDIA will approve.
There are no out-of-pocket expenses for accessing the supports in your plan.
How We Can Help You

We’ll help you choose the service under the NDIS that will best support and enrich your life or the life of your loved one—so please talk to us, we’re here to assist you.
Address:- 4-5/818 Old Princes Hwy, Sutherland NSW 2232
Email:- admin@helponwheels.com.au
Phone:- 02 9542 3340
Mobile: 0410 928 269