About Us
Welcome to Help On Wheels
Participation. Enable. Independent.
Know More About Help On Wheels
Our motto is Any help, anywhere anytime.
We provide a range of in home carers services to suit your needs including personal care, domestic assistance, social support, respite, transport, medication management and home maintenance. We also have skilled nurses who are specifically trained in a wide variety of speciality areas including in home support services (home care package), National Disability Insurance Scheme (NDIS) and Case Management.
The support Help on Wheels provides enables you to have a quality life at your own home.
All our services are based on Consumer Directed Care (CDC) Principles. This means, you have ‘choice and control’ over where, when and by whom the supports and services you need are provided.
This holistic style of care enables participants to have the one person for many duties which develops a good relationship between the participant and staff member and enables continuity of care. Staff are continually educated and up skilled via our education workshops and continuing education courses
Help on Wheels is led by Registered Nurses who are deeply involved in delivering high-quality care and have firsthand experience identifying gaps within the care sector.
We focus on your individual needs and preferences, working closely with you to determine the best approach to empower you and support your independence.
We offer a wide range of personalised services, including daily care support, community nursing, assistance with community participation, accompanying you to doctor’s appointments, support with meal planning, transport services, and accommodation through Supported Independent Living (SIL).
We can provide services in the comfort of your own home, or if you prefer, you may choose our Supported Independent Living accommodation. Wherever you are, we are here to support you according to your needs and goals.
Established with valuable feedback from both facilities and clients, our goal is to provide affordable, high-quality nursing care delivered by qualified professionals.
Our team is passionate, experienced, and highly skilled, with many of our staff members speaking two or more languages to better support our diverse community.
Vision
Help on Wheels’ Vision is to be a preferred supplier of high-quality services – anywhere, anytime.
Mission
Help on Wheels’ Mission is to be a valuable service to the community that provides high-quality, personalised care and support to our participants that improves their quality of life
Values
All of Help on Wheels’ operations and activities are built upon the Values of:Quality, Respect, Affordability, Freedom of Choice, Personalisation