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A domestic support worker provides household assistance beyond basic cleaning tasks although this description comes to mind when people hear the term. Under the NDIS, domestic support workers offer fundamental daily help that enables NDIS participants to maintain independent living.

What Is a Domestic Support Worker?

A domestic support worker delivers support to NDIS participants by performing tasks throughout their homes. The domestic support services are designed to help you maintain safety independence while preserving dignity through tasks beyond household chores.

The responsibilities of a domestic support worker include:

  • General house cleaning (floors, bathrooms, surfaces)
  • Laundry and changing bed linen
  • Meal prep and grocery assistance
  • Organising the home for safety and comfort
  • Helping with routines and basic planning

The amount of domestic support depends on your NDIS funding goals and you can receive it either frequently (weekly or daily) or occasionally (as needed).

How Do Domestic Support Workers Help Under the NDIS?

The funding for domestic support comes from Core Support under “Assistance with Daily Life” in your NDIS plan. This funding enables you to hire domestic support staff.

Here’s what that looks like in real life:

  • A support worker provides home visits three times a week
  • The support worker assists you in preparing food that you can eat now and save for later.
  • The worker takes care of difficult-to-reach areas for cleaning purposes.
  • The worker works together with you while providing assistance so you can maintain control.

Who Can Benefit From Domestic Support?

NDIS participants benefit most from domestic support when:

  • The service targets participants who have physical disabilities as well as mobility issues.
  • The NDIS participant lives independently but requires help occasionally.
  • The program enables participants to decrease their dependence on unpaid family caregivers.
  • People require assistance to maintain their organisation skills and home safety.

People who benefit the most from this assistance include those with:

  • MS or physical disabilities
  • Acquired brain injuries
  • Autism or intellectual disability
  • Mental health conditions that affect daily living

Can a Domestic Support Worker Provide More Than Housework?

Yes! At Help On Wheels, many of our domestic support workers are also trained to provide broader supports, including:

  • Personal care (e.g., showering, grooming)
  • Transport assistance (to the shops, appointments, or events)
  • One-on-one social support (helping you connect with your community)

You can start with basic home assistance before moving to additional support services that match your changing requirements.

Why Choose Help On Wheels for Domestic Support?

Help On Wheels provides personalised support because we comprehend that each individual has unique needs. Our company provides support staff who both understand your personal space and follow

FAQs About Domestic Support Workers

The Core Supports funding for “Assistance with Daily Life” provides access to domestic support services. We can help check your plan.

Yes. Our team will assist you in finding an appropriate match between support worker and your individual requirements and availability.

Absolutely. They will assist you to make, prepare, and cook meals that you enjoy and which suit your nutritional needs.

Yes! Many of our support workers offer both services. Just let us know what you need.

We’d love to help you  find a home that fits.

Let’s Get the Support You Deserve

If you need assistance in the home or have a need for a full in-home support plan we will help. 🚀 Help On Wheels is ready to provide a complimentary consultation for you. The beginning of your NDIS plan starts at home where we will assist you in getting the best results from your plan. Learn More About In-Home Support
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