What Is a Domestic Support Worker & How They Help Under the NDIS

A domestic support worker provides household assistance beyond basic cleaning tasks, although that's the first thing people think of when they hear the term. Under the NDIS, domestic support workers offer fundamental daily help that enables participants to maintain independent living.

What Is a Domestic Support Worker?

A domestic support worker helps NDIS participants with tasks throughout their home. Domestic support is designed to help you maintain independence and safety, while preserving dignity, through tasks that go beyond household chores.

The responsibilities of a domestic support worker include:

• General house cleaning (floors, bathrooms, surfaces)

• Laundry and changing bed linen

• Meal prep and grocery assistance

• Organising the home for safety and comfort

• Helping with routines and basic planning

The amount of domestic support you receive depends on your NDIS funding and goals — it can be frequent (weekly or daily) or occasional, as needed.

How Do Domestic Support Workers Help Under the NDIS?

Domestic support is funded through Core Supports, under "Assistance with Daily Life" in your NDIS plan. This funding enables you to bring in a domestic support worker.

Here's what that looks like in real life:

• A support worker visits your home three times a week

• They help you prepare meals you can eat now and save for later

• They take care of the hard-to-reach areas when cleaning

• They work alongside you rather than for you, so you stay in control

Who Can Benefit From Domestic Support?

NDIS participants tend to benefit most from domestic support when:

• They have a physical disability or mobility issues

• They live independently but need help occasionally

• The support reduces reliance on unpaid family caregivers

• They need help staying organised and keeping their home safe

People who benefit most from this kind of assistance often include those with:

• MS or physical disabilities

• Acquired brain injuries

• Autism or intellectual disability

• Mental health conditions that affect daily living

Can a Domestic Support Worker Provide More Than Housework?

Yes! At Help On Wheels, many of our domestic support workers are also trained to provide broader supports, including:

• Personal care (e.g., showering, grooming)

• Transport assistance (to the shops, appointments, or events)

• One-on-one social support (helping you connect with your community)

You can start with basic home assistance and move into additional support services as your needs change.

Why Choose Help On Wheels for Domestic Support?

Help On Wheels provides personalised support because we understand that everyone's needs are different. Our support workers get to know your home and your routine, and work in a way that respects your space and your preferences.

FAQs About Domestic Support Workers

What NDIS funding do I need to access domestic support?

Domestic support services are accessed through Core Supports funding for "Assistance with Daily Life." We can help check your plan.

Can I choose my support worker?

Yes. Our team will help match you with a support worker suited to your individual needs and availability.

Do domestic support workers help with meal preparation?

Absolutely. They'll help you plan, prepare, and cook meals you enjoy that suit your nutritional needs.

Can I receive both domestic support and personal care services?

Yes! Many of our support workers offer both. Just let us know what you need.

How do I get started with domestic support through Help On Wheels?

Get in touch for a free consultation. We'll talk through your NDIS plan and match you with a support worker who's the right fit.

Let's Get the Support You Deserve

If you need assistance around the home, or a full in-home support plan, we're here to help. Help On Wheels offers a free, no-obligation consultation, and your NDIS plan starts working harder for you from the moment support begins at home. Learn more about in-home support.