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Two Help on Wheels support workers doing craft and games at a table with a young woman at home

NDIS services

Community Access & Social Activities

Support to stay connected — appointments, outings, shopping, clubs and time with the people you care about.

  • Registered nurse oversight
  • Sydney-wide
  • NDIS supports

Overview

What Community Access & Social Activities involves

Connecting with friends, family and your community matters to your physical, mental and emotional health.

Our support workers can accompany you to appointments, outings and activities — from a trip to the local markets to an afternoon at your club. You choose what you would like to do.

A Help on Wheels support worker taking a man in a wheelchair outside as he gives a thumbs up

Who It's For

Community access support may suit you if you

  • Would like company and support when you go out
  • Are finding it harder to get to appointments on your own
  • Want to keep up hobbies, clubs or faith communities
  • Are feeling isolated and want to reconnect
Participants and Help on Wheels support workers relaxing and laughing together in the living room

How We Help

How we help with community access support

Each area below is set out separately, so you only need to read the parts that matter to you.

Social support we provide

Getting out and about looks different for everyone. It might be a regular outing you look forward to, or simply having someone alongside you so an errand feels manageable.

  • Accompanied shopping, bill paying and banking
  • Transport to social activities such as your local club or markets
  • Attending your place of worship

How we make outings work

We plan outings around you rather than around a roster, taking account of your energy, your equipment and the times of day that suit you best.

  • Planning around your energy levels and best times of day
  • Support with mobility equipment while you are out
  • Workers who get to know your interests and routines

Getting Started

How we work with you

Support only works when it is built around the person receiving it. Before anything begins, one of our registered nurses sits down with you — and anyone else you want in the room — to understand your goals, your routine and how you like things done.

From there we write it down in plain language, introduce you to the workers who suit you, and keep checking that the arrangement still fits. Nothing is locked in, and you can change your mind as you go.

  • An unhurried first conversation about what you need and what your plan can fund
  • A written support plan, with workers matched to your routine and preferences
  • Regular reviews with nursing oversight, so your support changes when your needs do
A Help on Wheels support worker sitting with a participant at the activity table

Questions

Frequently asked questions

The questions people ask us most often. If yours is not here, we are happy to talk it through.

Accompanied shopping, bill paying and banking, trips to your local club or markets, attending your place of worship, visiting friends or family, and doctor's appointments. You choose what you would like to do.

Get Started

Not sure where to start?

Talk with our team about what you are looking for. We will explain what we can offer, with no obligation.